诚聘：酒店票务专员Hotel & Ticket Specialist

Company: Usitrip.com
Job Title: Travel Consultant (Hotel & Ticket Specialist)
Location: 17870 Castleton St, #388, City Of Industry, CA
Report to: Executives/CEO
Please send your resume to hr@usitrip.com or contact 626-389-0704.
Company Introduction:
Usitrip.com, a large e-commerce platform for overseas travel, is the first choice for global Chinese. We always put customers first so that customers’ loyalty has made Usitrip.com a top brand in North American. Our headquarter is located in Los Angeles, California, USA. To provide global customers with 7x24 hour butler service, we built a very large operation center in Shenzhen, China. In this way, our customers have no need to worry about anything during travel.
Usitrip.com is the only company that has been certificated as BBB A+ North America travel agency. As the leading brand in North America travel industry, Usitrip.com has over 10,000 high-quality DIY tours, over 20,000 unique tours and over 6,000 high-end private tours. Our service also includes car rental, hotel and flight booking, ticket booking, visa process and travel insurance.
This is an exciting time to work at Usitrip.com, with the company and industry growing at a constant upward rate. We are currently looking for a Hotel & Ticket Specialist responsible for hotel and ticket booking and related customer service. The Hotel & Ticket Specialist will also be responsible for negotiating hotel or ticket price with hotels and ticket suppliers.
Requirements:
1. Minimum 1 year experience in sales or customer service;
2. Experiences of travel, hospitality and/or tourism industry preferred;
3. BS/BA or higher degree in hospitality management or tourism management preferred;
4. Bilingual in English and Chinese, able to communicate fluently in English and Chinese;
5. Strong interpersonal skills and negotiation skills;
6. Exceptional customer service skills;
7. Able to multi-task professionally under pressure;
8. Proficient in Microsoft Office software and able to learn new software fast.
Responsibilities:
1. Provide high quality customer service in hotel and ticket booking;
2. Familiar with hotel, theme park, show ticket and outdoor activity price details;
3. Familiar with hotel and ticket booking systems;
4. Able to complete monthly sales target with high work efficiency;
5. Responsible for negotiating and cooperating with airlines, hotels, theme parks, and travel agencies;
6. Able to effectively handle customer complaints, order tracking and all kinds of emergencies with the help of supervisor.
Compensation and Benefits:
Our compensation package includes: competitive salary (base salary+commission); medical insurance; 401(K) plan; paid holidays; paid sick leave; paid vacation.
公司简介：
“Usitrip走四方旅游网”创建于2004年，专注境外目的地旅游的大型电子商务平台，是全球华人出境游的首选网站，走四方专注于北美旅游并且已是北美旅游的口碑第一，“走四方-北美旅游领航者”。公司总部位于美国加州洛杉矶，同时在中国深圳设有大型运营中心，为全球用户提供了7×24小时全天候管家式服务，让您的出游无后顾之忧。
美国总部：17870 Castleton Street, City of Industry, CA 91748
简历投递：hr@usitrip.com，标明“申请职位-姓名”
联系电话：626-389-0704
薪资福利：具有竞争性的薪资（底薪+提成） + 各项福利（全额医疗保险，带薪假期，员工旅游折扣，401(k)等）

【酒店票务专员】
职位要求：
1.要求有电商客服工作经验，有酒店票务预订工作经验优先考虑；
2.能用中英文流利沟通，口齿清晰，具备较强的人际沟通能力和商务谈判技巧；
3.热爱旅游行业，熟悉欧美旅游线路及酒店票务预订业务；
4.酒店管理或旅游管理本科及以上优先考虑；
5.打字速度快（60字/每分钟以上），熟练使用Office办公软件；
6.具有较强的服务意识及团队合作意识，认真细致，积极主动，吃苦耐劳，有一定抗压能力。
7.要求有合法工作身份，可报税。
工作职责：
1.通过公司的网络平台为顾客提供酒店票务咨询及销售服务；
2.熟悉酒店票务报价详情，为顾客推荐相应酒店丶主题公园或户外活动；
3.熟练操作酒店票务预订系统，帮助客户预订酒店或门票等；
4.做事效率高，能够按时完成公司每个月的销售指标；
5.有较强的商务谈判能力，负责与航空公司丶酒店丶主题公园丶户外活动公司或组织进行合作洽谈；
6.能够有效处理客户投诉丶订单跟踪丶各种客户突发事件，并且能与主管及时沟通。

联系时请一定说明是在拉斯维加斯华人资讯网看到的，谢谢